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September 19, 2023
Question

Settings window not resizeble / to small

  • September 19, 2023
  • 5 replies
  • 105 views

Settings windows does not show full content and is not resizeable.


1Password Version: 1Password for Windows 8.10.16 (81016047)
Extension Version: 2.15.0
OS Version: Windows 11 22H2
Browser: Chrome

5 replies

AliH1P
1Password Employee
September 19, 2023

Hey @KiwiDE, thanks for reaching out.

I have a few questions for you that will help me investigate this further.

  1. Did the issue start happening after a recent update?
  2. Could you tell me a little more about your monitor setup? i. Are you using multiple displays? ii. Do you have display scaling enabled?
  3. Does disabling Hardware Acceleration (Settings > Advanced) in 1Password resolve the issue? Assuming you're able to see the option to toggle that setting.

Looking forward to your response.

Ali

September 20, 2023


Did the issue start happening after a recent update?
^^ I think this happened after the last update to 8.10.6
Could you tell me a little more about your monitor setup?
i. Are you using multiple displays?
^^ no, single monitor, 3840x 2160
ii. Do you have display scaling enabled?
^^ yes, 150% in windows , 1Password scaling is 100% (see screenshot)
Does disabling Hardware Acceleration (Settings > Advanced) in 1Password resolve the issue?
Assuming you're able to see the option to toggle that setting.
^^no, disabling and didn't help

AliH1P
1Password Employee
September 20, 2023

Hey @KiwiDE, thanks for your reply and screenshot. Could you navigate to those Appearance settings again and let me know whether zooming out to 90% restores the settings window to the correct size? You can then set the zoom back to 100% afterwards.

Looking forward to hearing from you.

Ali

ref: dev/core/core#24145

September 27, 2023


If i change zoom to 80% or 70% content fits, but is quite small.

AliH1P
1Password Employee
September 28, 2023

Thanks for the screenshots @KiwiDE.

I was able to reproduce similar behaviour but after changing the zoom (from the settings menu), the window resized properly:

It looks like the behaviour you're experiencing is slightly different. As a next step, could you try uninstalling and reinstalling 1Password to see if that resolves things?

Let me know how that goes - looking forward to hearing from you.

Ali