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Moretti
September 8, 2026
Question

sign-in

  • September 8, 2026
  • 1 reply
  • 8 views

Hi, I'm experiencing a severe sign-in conflict between a new private account on the .eu server and an old business account on the .com server using the same email. I opened a ticket on Sunday but haven't received a response yet. My Support ID is:766079. Could a human agent please take a look at my ticket? Thank you.

This topic has been closed for replies.

1 reply

1P_Dave
1Password Employee
1P_Dave
1Password Employee
September 8, 2026

Hello ​@Moretti! 👋

I’m sorry that you’re running into an issue when signing into 1Password. I can confirm that we’ve received your support ticket and it’s in our queue, one of my colleagues will send you a reply via email as soon as possible. 

Since we have a communications channel open, I’ll close this community thread. 

-Dave

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