Signing in to CalyxOS. using 1password.com. Scan QR code + masterpass and it spins indefinitely.

Forum|Forum|5 years ago
August 21, 2021
15 replies
401 views

Setting up a new phone with CalyxOS. Already have 1password.com. I went to launch 1Password on the new phone (Pixel4). Scanned QR code and entered master password. The application spins indefinitely. It says "Please wait while 1password sets up your account." I have been hitting this issue for 3-4 days :( I've tried over a dozen times. Would love support in getting this setup. I feel like I can't use the device without 1password. Much appreciation for assistance.

Note: when I look at app info I see permissions include: Camera

1Password Version: 7.7.7
Extension Version: Not Provided
OS Version: CalyxOS 2.8.0
Referrer: forum-search:https://1password.community/search?Search=calyxos

Android

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A

Anonymous

@sparrowrad10, thanks for the update! Let us know if there's anything else we can help you with :)

@chrisble, did you get a chance to re-enable your security key?

A

Anonymous

Just my 2 cents here as GrapheneOS / CalyxOS similarities (see https://1password.community/discussion/123223/running-1password-on-grapheneos-android-11). Assuming that you're running CalyxOS with microG support?

1P_Timothy

Community Manager

Hello @16dd12298 thanks for adding your voice to the conversation!

Was the solution @ag_audrey suggested (temporarily disabling a security key through 1Password.com) useful in your situation? If not, lets continue the conversation in the thread you created: Running 1Password on GrapheneOS (Android 11)

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Anonymous

Sorry to necrobump, but @ag_audrey @1P_Timothy , I found out that this bug happens when an account has a security key enabled and the phone doesn't support it! MicroG does not support u2f/Fido/webauth and therefore the 1password app gets stuck in a loop of trying to access a Google play resource that doesn't exist.
I just figured you guys would like to know this for future reference:
https://github.com/microg/GmsCore/issues/849

A

Anonymous

Thanks for sharing, @GenericChannel_2! We'll keep this in mind in case any others report this issue.

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