Signing into 1Password in my MS Edge browser

Hello @Spunky511 👋

I'm sorry that you're running into trouble when unlocking 1Password in your browser. When you try to sign in and the process fails, do you see an error message? If you do then can you tell me what that error message says?

Can you also tell me if you have the 1Password desktop app installed? Or are you just using the browser extension?

-Dave

Hi Dave, thanks for your response.
No, I do not get an error message, it just acts like I entered the wrong password and puts me in an endless loop. I have both I think, but this is happening in my browser extension.

@Spunky51

Thank you for the reply. So that I can investigate this further, I'd like to ask you to send in a console log when reproducing the issue:

• Save a console log for 1Password in your browser

Attach the file to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/144765/signing-into-1password-in-my-ms-edge-browser
• Your forum username: Spunky51
• Please do not post the console log to the forum. This is for your privacy and security.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave