Sling Log On Problem

Hey @BenBob

Can you let me know the exact website URL that is saved within your Sling login item in your 1Password so I can do some testing and best advise?

Thanks!

Ok Steph, here you go. First is the link in my 1P, second is the link copied when I go to sling log in via sling.com (they look similar to me but there are some differences) - and further - I tried deleting my sling log in and then doing another save to 1P by going to the sling log in page and then when 1P asks if I want to save the credentials, I do. But it doesn't change the results - still the same - get the error message when logging in from 1 P but not when using the other method.

Thanks for the help

1) https://www.sling.com/sign-in?resumePath=%2Fas%2FdBXSQ%2Fresume%2Fas%2Fauthorization.ping&allowInteraction=true&reauth=false&connectionId=aem_agentless_idp_client&REF=9D8A5E9AA71CDF52AFFF1EA04968761C3F175581500AB9FCBFB07DB8B83F&response_type=code&client_id=aem_agentless_idp_client&redirect_uri=https%3A%2F%2Fms.p.sling.com%2Fsling-api%2Foauth-helper%2Falpha%2Fauth-callback

2) https://www.sling.com/sign-in?resumePath=%2Fas%2Fnl2zk%2Fresume%2Fas%2Fauthorization.ping&allowInteraction=true&reauth=false&connectionId=aem_agentless_idp_client&REF=35FED2D19082EA9E3562C0D9572B7F62D4E09CF21F309ADD9E8D7377414D&response_type=code&client_id=aem_agentless_idp_client&redirect_uri=https%3A%2F%2Fms.p.sling.com%2Fsling-api%2Foauth-helper%2Falpha%2Fauth-callback

Hello @BenBob, thank you for your reply.

I've tried testing the behaviour on my end but I'm not able to create an account due to region lock restrictions. May I ask if you're using the "Open & Fill" feature from the 1Password browser extension? Do you experience the same error message if you use the "Open & Fill" feature from the 1Password desktop app?

Do you experience the same behaviour if you change the website URL to https://www.sling.com/sign-in in your Sling Login item?

I look forward to hearing back from you.

-Evon

Evon, I think you have fixed it! In answer to your first 2 questions in either case I experienced the issue using the "open & fill" feature. However when I changed the URL as you suggested - bingo! That worked! Thank You!

@BenBob, you're very welcome! I'm glad to hear that worked. 🙂

Let us know if there's anything else we can help you.

-Evon