Question

Slow unlock in Safari when not using Personal profile

Forum|Forum|2 years ago
October 4, 2023
13 replies
627 views

Unlocking from within the Safari, using touch id, is almost immediate when using the default Personal profile. I have one other profile that I now use regularly. Unlocking in that profile takes exactly 10 seconds from the point at which I use touch id until the extension icon shows unlocked.

1Password Version: 8.10.16
Extension Version: 2.15.1
OS Version: Ventura 13.6
Browser: Safari 17.0

Browser Extension

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1P_Dave

1Password Employee

Thank you again for reporting the issue and for your patience while the team works on a resolution. 🙂

-Dave

BazAuthor

No need to respond to this comment, but I just thought to add something positive in case anyone is interested.

Since disabling profiles in Safari, I've not had the issue. I unlock Safari a few times a day and I've been working with it for the last 12 days.

I don't really miss profiles.

1P_Dave

1Password Employee

@Baz

Thank you for the note, that is helpful. I've forwarded your comment to our development team. 🙂

-Dave

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