Question

Some sites will not allow 1P to save login details.

Forum|Forum|3 years ago
February 4, 2023
3 replies
79 views

This site....https://www.vivaticket.com/it will not allow 1P to save login details. I try to 'auto fill' the saved and correct details the 1P logo that noramlly appears in the infill box just flashes quickly and does;nt stay active.
Have no trouble on other sites.
Am I missing a trick?

1Password Version: Latest V
Extension Version: Latest extension
OS Version: Win11Pro
Browser:_ FF, Vivaldi, Edge, Chrome

Browser Extension

steph_giles

1Password Employee

Hey @michaelwayne,

I'm sorry for the trouble you are having on this website. You're right, 1Password is having a hard time detecting the login fields. I have filed an issue with our development team to see if we can improve the behaviour on this page in a future update.

In the meantime, I have found I was able to fill by clicking on the 1Password icon in the browser toolbar followed by 'Autofill' next to the item.

I understand that this isn't ideal, thank you for bringing it to our attention.

ref: dev/core/core#19920

michaelwayneAuthor

Excellent, thanks for input.

steph_giles

1Password Employee

You're welcome @michaelwayne, sorry for the trouble.

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