Question

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Forum|Forum|14 days ago
June 18, 2026
2 replies
42 views

Hello

Since yesterday, I’ve had to enter my master password every time I launch 1Password. That can’t be right 😒

Windows 11 25H2 (Build 26200.8655)
Firefox browser extension, version 151.

Until now, I would launch 1Password either in the browser or on the desktop.And then Windows Hello would pop up. Unfortunately, that no longer happens.

I’d appreciate some help.
Best regards
schweiwi

1P_Gem

1Password Employee

Hi @schweiwi, thanks for posting! I'm sorry to hear that you're having to enter your account password each time you unlock, instead of using Windows Hello.

To confirm my understanding:

Is this happening when you unlock the browser extension, the desktop app, or both?
Are you only being prompted for your account password, or does a Windows Hello prompt appear after you enter your account password?
Could you share a screenshot of your current Unlock and Windows Hello settings in the 1Password desktop app under Settings > Security? Make sure to conceal any private information before posting any screenshots here.

Looking forward to hearing from you!

S

schweiwiAuthor

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