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finwe
November 18, 2024
Question

Start Here button keeps reappearing

  • November 18, 2024
  • 9 replies
  • 192 views

After update to the last version, the Start Here button keeps reappearing in the left sidebar even though I

  • confirmed it multiple times
  • all checks are already completed

9 replies

finwe
finweAuthor
November 18, 2024

Saved draft didn't allow me to specify version, it is 1Password for Windows 8.10.54 (81054013)

November 21, 2024

Same here. Why do I need to see this constantly.

finwe
finweAuthor
November 21, 2024

@andx1pw In your case, I guess it's probably because you haven't finished all the steps.

November 21, 2024

I agree. But how often am I supposed to go through the tutorial, after 4 years with 1Password?


1P_Dave
1Password Employee
November 26, 2024

Thank you both for the reports. Our team is working on making the guided setup experience more tailored so that you don't see steps that don't apply to you. I've shared your reports with the team. Keep 1Password updated so that you receive these improvements as soon as they're available:

@finwe

Are you still unable to dismiss the "Start here" prompt with 1Password for Windows? What happens when you click on that prompt?

-Dave

ref: dev/core/core#34093
ref: dev/core/core#34043

Nusaram
November 27, 2024

Hi @1P_Dave,

Mine is weirder...it doesn't even think that the browser extension has already been added!

1Password browser extension version 8.10.52.25
1Password for Windows 8.10.54 (81054022)
Chrome on Windows 11 24H2

November 29, 2024

I can dismiss with click on "all done" and then again something on the next page. So, yes working, but two clicks. Not ideal

1P_Dave
1Password Employee
December 4, 2024

@Nusaram

I'm sorry that you're seeing a message to install 1Password in the browser when it's already installed. What happens when you click Next on the screen in your screenshot?

@andx1pw

I'm sorry for the inconvenience. Our development team is working to improve how the "Start here" onboarding flow works and to limit it so that it only appears for newer accounts.

-Dave

Nusaram
December 7, 2024

Hi @1P_Dave,

As I'm not annoyed by the message, I don't want to take the chance and click "Next" to do the install, just in case it would then cause something to break. :)