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pgaa
April 11, 2024
Question

Suggestions doesnt work

  • April 11, 2024
  • 3 replies
  • 95 views

Suggestions doesnt work, has tried do this

Lock the 1Password app/extension and disable "Integrate with 1Password app".
Signed out and in again.

Use 1password extension in Vivaldi and Windows


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

3 replies

steph_giles
1Password Employee
April 12, 2024

Hey @pgaa,

Can you provide me with some more details on what you mean when you say suggestions don't work?

Are you seeing your credentials in the autofill menu beneath fields on a login page?

Are you having this problem across all websites or is there a specific website that is proving problematic?

Any information you can provide would be really useful.

pgaa
pgaaAuthor
April 12, 2024

This is on my MAC, Im visiting flightradar24.com, if I click in the 1password extension - my suggestion is correct/able to find the site I should log on.

On my laptop with windows, cant find the website i want log on.

Even I have a logins saved for this site

1P_Dave
1Password Employee
April 12, 2024

@pgaa

Thank you for posting those screenshots, it looks like you just need to change the behaviour of the pop-up on your Windows PC. Try these steps:

  1. Open your browser.
  2. Right-click on the 1Password icon in the toolbar and then clicking Settings.
  3. Click Appearance & shortcuts.
  4. Change "Open 1Password to" to Suggestions.

Let me know if that helps. 🙂

-Dave