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June 15, 2022
Question

Support Arc Browser integration with 1Password 8

  • June 15, 2022
  • 39 replies
  • 46333 views

I'm using the new Arc Browser from the Browser Company (https://thebrowser.company/), which runs on Chromium. It works perfectly but as of now it doesn't seem to by syncing with the desktop app, so I need to always type in my master password instead of being prompted for TouchID, which gets annoying. Any chance there's something you can do on your end to make this work? Thanks!


1Password Version: 8.7.1
Extension Version: 2.3.5
OS Version: Mac OS 12.2.1

39 replies

November 23, 2022

nevermind i think i just needed to update and restart arc

January 19, 2023

When I use the 1Password Beta Extension on Arc, and I click on the plugin, it briefly pops open a window that says "Syncing" and never seems to complete. Any ideas?

steph_giles
1Password Employee
January 20, 2023

Hey @ericmasiello,

I'm sorry for the trouble you are having with 1Password in your browser. Can you start by giving your computer a complete restart for me and let me know if it improves things? If not, please send over the following so we can take a closer look at what may be going wrong:

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

February 6, 2023

@steph_giles I seem to be having the same issue with endless "syncing." I tried the steps above but the issue isn't resolved. What do you recommend? thanks!

steph_giles
1Password Employee
February 8, 2023

Hey @nolanhausler,

I'm sorry for the syncing issue you have been experiencing, can you follow the above steps and email us some logs so we can take a closer look at what may be going wrong?

Thank you!

April 10, 2023

Hi @steph_giles

I also have experienced an issue when using the Arc Browser, I sent in my diagnostics as suggested above, you can find those under [#CFH-82735-521]

Particularly where I was getting an "Unable to Save" is when I tried "Updating" an existing 1P item with my "Sign in with" credentials.

1Password Employee
April 19, 2023

Hi @marceldarvas , thanks for reaching out! I located your ticket and it appears that my colleague, Josh, has reached out. Did you receive their message?

ref: CFH-82735-521

July 12, 2023

Any ETA on when will this be released officially?

steph_giles
1Password Employee
July 14, 2023

Hey @happiehappie,

You should be able to use 1Password in Arc browser with the latest stable versions of 1Password.

Can you give it a try and let me know how you get on?

July 17, 2023

@steph_giles - I just went through the process of uninstalling the 1Password beta and installing the latest stable release plus the extension. All works as expected in Arc Version 0.112.0 (40064).