Support for Orion Browser

Hey @CharlieCortial

your + 1 noted. :)

As far as resistance, I can't say there is any that I can tell. Folks ask for the feature, those of us here in the community take it back to the team and from there it is evaluated and investigated. Off-hand, I can't say if there are background issues that need to be resolved before this could become a possibility. For example, we could be waiting on something from their team or we may need a resolution on our side for something else. There are a myriad of possibilities here.

I'm sorry that I don't have better things to share. As always I'll continue to bring forth the ideas from the community. Thanks for being a part of it.

Hi @1P_Tommy, thank you for your answer!

On the subject of resistance, I’m sorry, I didn’t want to sound antagonistic, but this thread is long and there are many people who didn’t get an elaborated answer. Can you pass some feedback, not to the team, but from the team?
The previous example: @ateri didn’t really get an answer. Why a niche browser like Arc Browser gets support and Orion doesn’t?
You say the issue could be one thing or another … can’t we have the answer from the team? What is it that is blocking?
For example, the Orion team couldn’t be happier to work with the 1Password, as shown on their own feedback forum post: https://orionfeedback.org/d/28-1password-extension-does-not-autofill/24, but they don’t get any answer.

Really, all we ask for, is to hear from the team :-)

Not at all. I, for one, appreciate passion. I came from the community, so I feel you for sure. In that vein, I can say that until you step behind the curtain you never truly understand what goes into creating an app like 1Password. It is certainly (looking for word), and I hate to say awe-inspiring, but that's exactly what it was for me. I felt like the kid in the SciFi movie who just stepped inside an alien world. I'll continue to let the team know this is important to everyone here in the community.

Hey @1P_Tommy,
Thank you again for your answer and for your time :-)
I also like it when people are passionate about their products.
I’m sure it’s indeed fascinating to know more about what’s happening behind the curtain.
As someone who’s done a tiny bit of programming, I would also be fascinated by it.
Is there a way for you to give us more feedback from the development team? Explain some choices and hiccups like the problems and challenges encountered along the way?
I think a lot of us 1Password users are sorely missing this, this connection with the devs. I know I do.
I understand that not all customers/users requests are possible to implement, but even just a reasonable explanation/answer from the devs would have a lot of impact and positive effect.
I hope this can be discussed among the 1Password team. Just please, don’t become one of those companies that are cut from their users.

Hi, I signed up for an account in 1Password Community just so I can +1 this.

Ironically, it was annoying for me to generate a new password and save the login because... well... 1Password doesn't want to work with Orion. It's been a year since this feature was requested, and in between then and now there have been other "niche" browsers that were added to 1Password's allowlist so surely enough time has passed for the team to look into this, no? Or does the community really not matter that much?

Another day another bump.

I'm really curious why browsers need to go through the allow-list procedure for this to work. If a given browser ticks the requirements (webext manifest compat, chromium/firefox/webkit base, and being able to talk to the desktop app, or whatever else there is), then I see no added value of a manual process for allowing a browser.

If it's about de-limiting which browsers get official customer support and which ones don't, then there should be a different solution which should not artificially "cripple" all browsers other than the select few.

If it's about security, it would raise a concern, as it would suggest that if a browser gets access to the worker, it could do malicious stuff. An allow-listed browser could easily go rogue or be subject to some source-code attack.

All browsers should be allowed access to talk to the desktop app. Otherwise, there's either some favouritism at play or something is not as secure as it should be.

genuinely wild that Arc Browser got support just because it's a massively VC-backed browser, and 1P is actively refusing to support Orion (which has far more users and is certainly nowhere near as 'niche' as the small, invite-only user base of Arc)

also intriguing how effectively 1P employees are able to dodge community questions in their replies, well-trained by PR teams I guess

Wait, Arc browser is not even generally available to the public? and it already got support?

Orion's "hidden" Discord has 2.4K members, this is absolutely wild.

The "niche" argument is void.

@1P_Tommy

For example, we could be waiting on something from their team or we may need a resolution on our side for something else. There are a myriad of possibilities here.

Orion founder here. Just to confirm that 1Password team never made an effort to contact us or work on this with us. We are open to help.

As far as I can see, this feature request has simply been ignored for almost a year, while being one of the most requested features from 1Password users on this forum?

I am sure everyone would appreciate a decent explaination of what is going on.

also intriguing how effectively 1P employees are able to dodge community questions in their replies, well-trained by PR teams I guess

The thing is, that’s very bad PR right now…
It’s obvious disregard for users/clients (reasonable) wishes. Just one in a while, a message like ‘we heard you’…
I really hope the 1Password team realize this is not the way forward, not at all.
As loyal customers, we (at the very least) deserve an explanation.

To the 1Password team: I don’t think you realize how damaging this is to your image/reputation. To use my own example: I went from someone who as only good things to say about you, who would advise anyone to use/buy your service; to being extremely cautious about you, and even weighting my own options to see if I should ‘stay’ with you. If you think the future of your company is made of ignoring your clients wishes...