Skip to main content
markles
April 12, 2024
Question

Syncing

  • April 12, 2024
  • 4 replies
  • 160 views

I have 1p installed on my Mac laptop and iPhone. But the Mac version doesn't have all the items that my iPhone has.

How do I solve this, please?

1Password for Mac 8.10.28 (81028034), on PRODUCTION channel (MacOS 14.4.1)
1Password for iOS 8.10.28 81028044, on PRODUCTION channel (iOS 17.4.1)


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

4 replies

markles
marklesAuthor
April 12, 2024

I've solved it by deleting 1p from my Mac and reinstalling.

1P_Tommy
1Password Employee
April 12, 2024

Thanks for the update @markles

If this happens again please let us know.

March 12, 2025

I mention I have similar issues too.

I have noticed that only if do a change (add or update an item) on the phone, it is not synced back to the computer until I start changing something (else) on the computer which will trigger the sync and I'll get the changes from the phone, but not until that.

I mention that I use a business account that I do not manage, and use also personal vaults.

  • 1Password for Mac 8.10.64 (81064007) on MacOS 15.3.1
  • 1Password for iOS 8.10.64 (81064007) on iOS 16.3.1
Jleick
March 12, 2025

Hey @qdev!

Have you tried uninstalling and reinstalling 1p from your mac as suggested by @markles?  I’d be curious to see if this works consistently.

March 12, 2025

Hi @Jleick 

I am a developer, and uninstalling / reinstalling an app just in order to force a sync doesn't seem like a legit solution.

What I have discovered is that any changes done on the phone do not trigger any sync towards my Mac, while changes on Mac do trigger a sync and I see changes done on the phone as well, which sounds like a bug for me.

March 12, 2025

I will try that too by the end and hopefully will fix it.

Reinstall on the phone or on Mac ? Or both ?