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greew
May 29, 2023
Question

System authentication is requested up to 3 times in a row after sleep

  • May 29, 2023
  • 1 reply
  • 114 views

When I let my computer go to sleep after a hard days work and come back the next morning (or sometimes just a few hours later), I log back into the system, and immediately the system authentication dialog pops up on behalf of 1Password.

When I have entered the password the first time, it sometimes pops up a second and sometimes even a third time before I can finally get back to work.

I would like some insight into why this is happening so many times, but don't really know where to pull logs from, etc, so I guess that my question basically is: How can I find out who requested access to 1Password and when?


1Password Version: 8.10.4
Extension Version: Not Provided
OS Version: Pop!_OS 20.4
Browser: Not Provided

1 reply

1Password Employee
May 31, 2023

Hi @greew

Thanks for bringing this to our attention. I would love to investigate into this issue further for you.

Could you send an email to support+linux@1Password.com?

With your email please include:

We'll look forward to hearing from you.

Franky