Text Box Icon not operational

Forum|Forum|2 years ago
September 22, 2023
3 replies
124 views

Just updated to v.8.10.16 (from .15) and the icon in both the login and password box no longer prompts the title of the login/password card. For example, to log into this website, I had to click on the icon in the Safari toolbar to pull up the login and password and copy and past each one. Typically, there would be a pop-up prompt from the icon in the login box, but it does not function when clicked on. Am I doing something wrong with this version? (also, I checked the App Store to confirm I am running the most current browser extension)

1Password Version: 8.10.16
Extension Version: 2.15.1
OS Version: 13.5.2
Browser: Safari

Browser Extension

1P_Tommy

1Password Employee

@kennethjl

Try the following:
1. Quit 1Password completely from the menu bar.
2. Quit Safari.
3. Open 1Password and then the browser.

It sounds as if 1Password for Safari recently updated and there is a disconnection in the communications.

I would like to mention that Apple released macOS Ventura 13.6 recently and I would recommend updating when possible. The patch was for several exploits that had been actively used in the wild. iOS, and watchOS were also updated.

 Apple Support - Keep your Mac up to date, - Update your iPhone, iPad, or iPod touch, - Update your Apple Watch

A

Anonymous

That worked! Thanks.

steph_giles

1Password Employee

Hi @kennethjl,

On behalf of Tommy, you're most welcome.

Let us know if there is anything else we can help with at all.

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