Question

The 1Password Chrome extension functions only on the first attempt.

Forum|Forum|2 years ago
March 5, 2024
14 replies
473 views

1Password7
Sonoma 14.3.1
The 1Password Desktop App works fine.
But the extention icon in the menu bar only works once. After using it to access a site, the next time the icon does not do anything. Closing out the browser and restarting the process works. After 1 use the same problem. Reinstalled extension and still fails.

This used to work until recently.

Extension 2.21.0

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

macOS

Show previous replies

C

crabliceAuthor

password8 university sounds good. too bad register does not work

1P_Dave

1Password Employee

@crablice

Thanks for the reply. 1Password 8 for Mac stores data locally in the following location: ~/Library/Group Containers/2BUA8C4S2C.com.1password/Library/Application Support/1Password/Data

password8 university sounds good. too bad register does not work

I'm sorry that you're having trouble registering, are you clicking on the Register button on the home page? If you are then what exactly isn't working? Entering data into the form or submitting the form? Are you receiving an error message?

-Dave

C

crabliceAuthor

It gives an error credentials problem. I sent it to the university trouble link. Linsey is working on it.
Thanks

1

1P_David

1Password Employee

Thanks for your reply, @crablice!

I can see that you're discussing the issue with 1Password.university over email now with my colleague. Let's continue the conversation over there, and I'll close this thread to prevent having the same conversation in two different places.

-David

ref: FDU-76664-615

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