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4 replies

July 23, 2024

I'm on 2.26.1 and it's not working for me. When the page loads, the autofill box below the username flashes for a second and then goes away. Clicking the username doesn't bring up any 1password prompts

1Password Employee
July 24, 2024

@adamwinn,

I'm sorry about the trouble! I wasn't able to replicate the behaviour. So that I can take a closer look at the issue you’re experiencing, I’d like to request that you send us some information to mailto:support+forum@1Password.com. With your email, please include the following:

  • A link to this thread: https://1password.community/discussion/144255
  • Your forum username: adamwinn
  • A console log:
  • First, please recreate the issue you're experiencing.
  • Then save a console log for 1Password in the browser using the steps here -> https://support.1password.com/cs/extension-console-log/.
  • Attach the file to your email.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and make sure it has gotten to the right place. Thank you!

-Evon

July 24, 2024

@1P_Evon

Your support ticket ID is ZTV-62652-778.

Hopefully that helps!

1Password Employee
July 25, 2024

@adamwinn,

Thank you for sending that in. I've taken a look at the ticket, and I can see this is a different problem from what I mentioned in this https://1password.community/discussion/comment/714822/#Comment_714822. Our team is investigating this. I apologize for the interruption.

I've split this discussion into a new post so that other users running into the same issue can find this topic.

In the meantime, can you autofill from the password field instead?

-Evon

ref: ZTV-62652-778
ref: dev/core/core#31532