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November 27, 2021
Question

Tool for detecting and removing duplicates? [Available in 8.10.18]

  • November 27, 2021
  • 179 replies
  • 15906 views

https://1password.community/discussion/comment/697252/#Comment_697252

I have several logins that somehow have been duplicated in 1Password 8. This may have happened in different times when I've attempted to migrate my 1Password 7 data to my 1Password.com account.

In any case, I have a load of duplicates in 1Password 8 and it would be very helpful if there were an efficient tool or feature to help me merge/dedupe these entries (and ideally test them to make sure that I'm preserving the correct credentials).

Any thoughts/ideas for how to handle this situation?


1Password Version: 1Password for Mac 8.5.0 80500017, on BETA channel
Extension Version: 2.1.4
OS Version: macOS 12.0.1 (21A559)

https://1password.community/discussion/comment/662923/#Comment_662923

179 replies

May 3, 2023

It seems this problem has been there for a year, and still there's not a fix?!

May 3, 2023

+1. There is still not a solution for the duplicate problem?!

DeppHeard
May 3, 2023

I recently updated to 1Password for Mac 8, and also have a "duplicates" issue. But they're not really duplicates.

welcome to the club!

It is pointless to post in the community forum, you will only get "there, there" responses from 1P community support staff.

You will get further if you create support ticket at https://support.1password.com/contact/ > "Don't see my problem listed" > "None of these apply" > "Email"

The explanation I got from email support is that passwords are stored using one-way encryption, so 1Password only see encryption hash "fingerprint" for each entry and that fingerprint will be different every time regardless if you are looking at two identical entries.

Support person mentioned that there may or may not be methods to work around that and detect duplicates. From conversation I got the impression that this barrier is too high for 1Password engineers to resolve this challenging issue. And suffering of just few hundred of users is not enough to justify the to cost of researching this functionality.

May 5, 2023

please, i need the solution

1P_Dave
1Password Employee
May 9, 2023

@mikewest82, @quinncmcginley, @PurrfectFire, @physixfan, and @Micropop

I've passed along all of your requests and feedback regarding a feature to help identify and remove duplicates to our product team. Thank you for adding your voice.

In the meantime, I recommend sending an email to support+forum@1Password.com so that our support team can see if there is anything that they can do to help you clean up the duplicates in your specific cases. Please include the following in your email:

  1. Your forum username.
  2. A link to this thread: https://1password.community/discussion/125331/tool-for-detecting-and-removing-duplicates/p1
  3. A note that you have duplicate items in 1Password and the specific circumstances that led you to having duplicates (for example, after importing items from another password manager).

-Dave

ref: PB-32948134
ref: PB-32948308
ref: PB-32948333
ref: PB-32948351
ref: PB-32948365

ctphoto
May 9, 2023

1Password is never going to fix it. We all must move on or over to another password manager.

spinoza
May 13, 2023

@mikewest82, @quinncmcginley, @PurrfectFire, @physixfan, and @Micropop

Please post here if you have any success. I have not. Only response I get is "you can remove your duplicates manually." Not helpful.

Thanks.

spinoza
June 1, 2023

Bump.
Also, somebody, please respond to confirm you can still see my comments, and that I haven't been “deprioritized.”

spinoza
June 5, 2023

Hmm, perhaps I have been deprioritized, i.e., 'banned.' If so, this is not a pleasant way to treat customers who supported you from the very beginning.

Has anyone had any success with scripting their own de-duplication tool? Would reverting back to 1PW 7 to use that tool potentially damage my database? Maybe someone could build one in the current hackathon?

August 14, 2023

Can you please stop with the whole "we're tallying votes," which is absolute nonsense. You didn't care five years ago about this issue and you care even less now. The software is useless and the support staff is condescending.
Embarrassed that I actually defended your team for years only to find out your heads are officially implanted in your choose your word of interest.