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November 27, 2021
Question

Tool for detecting and removing duplicates? [Available in 8.10.18]

  • November 27, 2021
  • 179 replies
  • 15906 views

https://1password.community/discussion/comment/697252/#Comment_697252

I have several logins that somehow have been duplicated in 1Password 8. This may have happened in different times when I've attempted to migrate my 1Password 7 data to my 1Password.com account.

In any case, I have a load of duplicates in 1Password 8 and it would be very helpful if there were an efficient tool or feature to help me merge/dedupe these entries (and ideally test them to make sure that I'm preserving the correct credentials).

Any thoughts/ideas for how to handle this situation?


1Password Version: 1Password for Mac 8.5.0 80500017, on BETA channel
Extension Version: 2.1.4
OS Version: macOS 12.0.1 (21A559)

https://1password.community/discussion/comment/662923/#Comment_662923

179 replies

May 11, 2022

@1P_PeterG...

Your specialist offered the following to my request for assistance with duplicates:

  • As your all your data is still in your account, the option we suggest is to manually sort the vaults as this is not something we can do for you on our end.

I've been a 1PW user since version 1 and have required very little support over the years. I find the current level of support very disappointing.

1P_Tommy
1Password Employee
May 11, 2022

@Lew

My apologies. It could have been a misunderstanding of the questions. I'll get this before a team lead to see how best to proceed. I appreciate your patience as I work to find you the support you need.

ctphoto
May 11, 2022

Having same issue here, duplicates! The remove duplicate tool is gone!

1P_PeterG
Community Manager
May 11, 2022

Hi folks, sorry to learn that you have encountered an issue with duplicates as well. The best immediate solution will be to contact our specialist team at support+tradein@1Password.com, who can provide the most specific advice on a solution for you individually.

To add to that, I have cast votes on behalf of everyone in this thread for a Duplicate Detective🕵️ feature in 1Password 8. Thank you for letting us know that this is valuable to you!

ref: IDEA-I-615

ctphoto
May 11, 2022

I did that a few days ago, still waiting for response. Why was the duplicate tool removed anyway?

1P_Tommy
1Password Employee
May 11, 2022

@ctphoto

1Password 8 was a re write from the ground up. It's more of a not there, vs. removed situation. As Peter noted you have all been included in this request. I might add that I am in the request as well. Apologies for the delay. We are running full steam ahead trying to answer everyone as quickly as possible.

May 12, 2022

Answering isnt really helping. launching a usable product would, seriously. for v8 the only step forward is to downgrade to v7 and perhaps wait for v9

May 20, 2022

This is so disappointing…

Do I have to write an email with my official 1password email account or with the 1password Community email account?

1P_Tommy
1Password Employee
May 20, 2022

@kOoLiNuS

We always recommend contacting us with your accounts email address.

May 20, 2022

I recently updated to 1Password for Mac 8, and also have a "duplicates" issue. But they're not really duplicates. My Personal vault of 500-600 entries (I forget which) suddenly ballooned to over 1,000 entries, because most (not all) of the entries now show up as pairs. There is the current version, and then an entry which is some archived version that somehow made its way back into the vault. In many cases it's easy to tell which is which, but there are lots where it is almost impossible, without testing each entry to find out whether it's current or not, and then re-archiving the invalid entry. This will be, to put it mildly, a huge PITA -- and needless to say, a job I shouldn't have to be doing. Any suggestions for how to fix this problem? After a similar disaster I had with a recent updating of 1Password for Windows, where every entry went blank (thankfully, this was finally fixed), I don't have a lot of confidence that 1Password updates are fully tested before they are released.