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August 11, 2021
Question

TOTP not filling on securence.com

  • August 11, 2021
  • 12 replies
  • 101 views
This discussion was created from comments split from: 1PW8 for macOS.

12 replies

August 11, 2021

It also looks like the autofill feature is not yet supporting copying or filling in 2FA codes, is this correct?

August 11, 2021

Good morning @tkuijs! Because our modern browser extension handles filling TOTP codes automatically we did not bring the auto-copy feature forward. Can I get some more details on how you use this?

August 11, 2021

Hi @MrRooni! Thanks for the quick reply, I noticed the website where I tested the feature (our spam filter solution) it is no longer working. On other websites this does work as expected. Going to see if there is a config thing I can fix in this specific website configuration.

August 11, 2021

Sounds good, @tkuijs. If it's a site we can access and you can share it with me I can file a bug for it.

August 11, 2021

It is https://admin.securence.com, after the login an extra field pops up:

August 11, 2021

@tkuijs I've filed your TOTP filling issue as #9272 in our system. You can refer it to any time you want to ask us about it or to provide more info we can use to help fix it. Thanks for the report!

ref: dev/core/core#9272

ag_michaelc
1Password Employee
1Password Employee
August 11, 2021

Hey again @tkuijs! I work on the extensions team here at 1Password. Could you please visit the page in question, make sure focus is in the one-time password field, and then right-click the browser extension icon and choose Help > Collect Page Structure and send that whole output in an email to support+x@1password.com? Having this page structure will allow us to investigate what's not working properly with our filling brain on this site. :smile:

August 11, 2021

Hi @ag_michaelc, done! Thanks for following up

1Password Employee
August 11, 2021

Thanks @tkuijs. Got the email. :) We'll be in touch soon.

Ben

ref: SXS-82459-355

August 11, 2021

Sorry for stealing this post, but I also noticed new extensions coming with 1Password 8 is not autofilling OTP when logging in to discord.com.