Touch ID and Apple Watch Greyed Out

• I have removed fingerprints and re-added them
• I have disabled and re-enabled all touch ID settings
• I am able to use Touch ID to unlock my Mac
• I have emailed forum support with a link to this thread and my diagnostics report

1Password Version: 8.10.40
Extension Version: 2.27.1
OS Version: 14.6.1
Browser: Chrome

• I have removed fingerprints and re-added them
• I have disabled and re-enabled all touch ID settings
• I am able to use Touch ID to unlock my Mac
• I have emailed forum support with a link to this thread and my diagnostics report

1Password Version: 14.6.1
Extension Version: 2.27.1
OS Version: macOS 14.6.1
Browser: Chrome

• I have removed fingerprints and re-added them
• I have disabled and re-enabled all touch ID settings
• I am able to use Touch ID to unlock my Mac
• I have emailed forum support with a link to this thread and my diagnostics report

1Password Version: 8.10.40
Extension Version: 2.27.1
OS Version: macOS 14.6.1
Browser: Chrome

Hello @garyblessington! 👋

I'm sorry that you ran into issues with unlocking 1Password using Touch ID. It looks like your post ended up in an old category that is now archived and is no longer visible. I've moved the discussion into appropriate category so that it's visible now.

I see that my colleague was able to help you via email. If you have any other questions then don't hesitate to reply to this email. 🙂

-Dave

ref: EAV-52776-236