Touch ID Does Not Work

I had the same problem , I fixed it by deleting finger print and redoing the bio process . But Touch ID was greyed out Pref>Security in the password app . Once I redone the bio process( new finger print ) it started working .

This worked! Thank you so much. My bad for assuming 1PW was the issue. :)

Glad I could help , I've had to do this every time that it has happened , and it worked every time.

Kind of a pain. Hope it isn’t often.

4 times in 6 months by the way it is a MacBook Air( m1 2020), with monterey 12.0.1

@peawee, @Fury:

Should this happen again to either of you, I would like to ask you to generate a https://support.1password.com/diagnostics/?mac and email it to us to mailto:support+forum@agilebits.com, so we can take a closer look at why this is happening to you.

After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

Looking forward to your message!

Thank you @ag_ana

I shall try to replicate the problem .

OK ag_ana this has happened again which is quite funny , as I was just surfing the net , looking up profiles and configuration setting for my YubiKey and I used terminal cmds . Tried to log in too apple.com to get a tool to write a file , and the Touch ID is greyed out I've sent a email I am right now doing a report . Ive not received a ticket number asa of yet of writing the message .

@ ag_ana I've still not received the ticket number so I hope you can find the report which I've sent .

[#GUH-63889-673]. just received the ticket number I shall await the response on the issue .