Question

Touch-ID not working on new Macbook

Forum|Forum|1 year ago
August 26, 2024
3 replies
59 views

I have been a 1Password user for several years on a Macbook Pro, using the Touch-ID. Now on a new Macbook pro and it's not working. Also, when I am on a site requiring a password and user ID that IS in my vault, 1Password opens with the very first login ID in alpha-numeric order and not the site I'm on. Why is this happening? Using version 8.10.23. Thanks

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macOS

1P_Dave

1Password Employee

Hello @bfbbp7109! 👋

I'm sorry that Touch ID and filling aren't working properly on your new Macbook Pro. Version 8.10.23 is quite old at this point and, as a first step, I'd like you to update 1Password to the latest version (8.10.40 at the time of writing: