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December 19, 2024
Question

Transient error on quit

  • December 19, 2024
  • 3 replies
  • 80 views

Just reporting a really weird error when quitting the desktop app this afternoon (CMD-Q). I can't reproduce it, but thought I should report it anyway


1Password Version: 8.10.56 81056028
Extension Version: Not Provided
OS Version: MacOs 15.2 (24C101)
Browser: Not Provided

3 replies

1P_Dave
1Password Employee
January 6, 2025

Hello @srp! 👋

I'm sorry that 1Password displayed an error message. So that I can investigate this further, I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

srpAuthor
January 7, 2025

Support ID: RFJ-78288-923

1P_Dave
1Password Employee
January 7, 2025

@srp

Thank you for posting the Support ID. One of my colleagues will send you a reply as soon as possible via email. Please continue the conversation there.

-Dave

ref: RFJ-78288-923