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47beideman
January 31, 2022
Question

Trouble installing v.8 beta

Just moved to FastMail and want to use integrated masked emails. Forum told me it only works in 1P v.8.

So I downloaded the pic and fired up the installer. I get an error message stating something like "could not move to applications".

I've down the complete quit on 1P v.7 [latest] but still no love.

Tips?

Thx,


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Referrer: forum-search:https://1password.community/search?Search=Trouble%20installing%20v.8%20beta

5 replies

Jack_P_1P
1Password Employee
1Password Employee
January 31, 2022

Hi @47beideman:

Are you using a Mac user account that does not have administrator rights? We're investigating an issue where the 1Password 8 for Mac installer doesn't seem to escalate permissions properly. In the meantime, installing 1Password with a Mac user account that has administrator rights should get you up and running. Let me know how that goes!

Jack

ref: dev/core/core#11296

47beideman
February 4, 2022

Spot on. Switched to my admin account and I'm fine. 1P-8 looks great.

1P_PeterG
1Password Alum
February 4, 2022

Thank you @47beideman, and glad to hear that this is now working for you. We'll be pursuing that issue on our end to ensure that it's no longer an issue in the future. 👍

47beideman
February 4, 2022

One more question - different subject. I've encountered a website where login credentials are acting odd. The on web site pop up for 1P works fine and posts name/passcode but the web site doesn't like the password. When the password is copy/pasted, it's fine. To whom should i report this?

1P_PeterG
1Password Alum
February 4, 2022

Hi @47beideman, no problem - if you report it (including the specific website, so we can do some testing) to us at support@1Password.com, we can have our extensions team look into this for you - whether it's ultimately something specific to your system that we can help with, or a potential bug or improvement we can work on. I hope this is helpful!