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September 19, 2023
Question

Trouble saving passkeys for websites flagged by Watchtower

  • September 19, 2023
  • 17 replies
  • 1226 views

Hey everyone.

So watchtower in iOS (iPhone) shows logins I have which support passkeys, this is great!

However, most of the items flagged up in watchtower ALREADY have passkeys! They were created while I logged in using my iPhone and 1password (to initially log in to set up passkey) but the authorized device is my iPhone and NOT 1P. Why doesn't 1Password add the passkey to the exiting login too?

When I'm on my windows machine and create a passkey 1P offers to autosave it, then it syncs it and the passkey appears together with the usual login information on my iPhone, I can then log into the website using passkey. So how can I get the iPhone version of 1Password to do the same thing?


1Password Version: Not Provided
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17 replies

September 25, 2023

@bugwhat Hi there! I’m not really qualified to answer your questions and offer support for your situation, that’s the job of these fine folks here at 1Password support.

The only thing I can say for sure is that if you had a computer you could fix all the issues you have by following along with my previous experiences and fixes in the previous posts above.

I’m not 100% sure I understand what your Google issue is but for the Yahoo account you can try the steps I performed above, (from your iPhone) but I don’t know if you will get the same results as I did since I was using a PC.

1P_Dave
1Password Employee
September 28, 2023

@TOWS

Thanks for sharing your experience! I'm happy that you were able to figure everything out and I'm sure that other folks will find it useful as they're going through the process of saving passkeys. 🙂

The last issue in Watchtower is that Flickr is flagged as having "passkeys available" this is not the case and only the devs here at 1Password can sort this one out!

Indeed, flickr.com and yahoo.com are linked as shared credentials which matches the issue that Tommy mentioned. We've added your report to the internal work item for the issue. Hopefully this will be fixed in the future.

@bugwhat

I've replied to you in the other thread. Let's continue the conversation there.

-Dave

ref: dev/core/core#24202

September 30, 2023

Hey all - I'd just like to quickly point out that the same issue affecting Flickr and Yahoo also affects:
- NVIDIA (https://www.nvidia.com) and NVIDIA Store (https://store.nvidia.com)
- Amazon (https://www.amazon.com/) and AWS (https://signin.aws.amazon.com)

for which separate accounts are needed despite using the same domain name (and therefore, despite what Watchtower says, neither NVIDIA Store nor AWS supports passkeys). Cheers!

October 4, 2023

@1P_Tommy Flickr was https://www.theguardian.com/technology/2018/apr/23/flickr-bought-by-smugmug-yahoo-breakup. It doesn't use passkeys so it shouldn't be flagged by Watchtower.

1P_Tommy
1Password Employee
October 4, 2023

Gotcha! I talked with another user the other day who mentioned that. Thanks for the mention. Do you have checking for passkeys disabled?

1Password > Preferences (Settings) > Privacy -- Watchtower

October 18, 2023

@1P_Tommy I do not have the checking for passkeys disabled. I am not sure the context for the question.

FYI - As of 8.10.18 Flickr is still being flagged as having a Passkey available.

1P_Tommy
1Password Employee
October 18, 2023

@dkav

Yes, you are correct. The issue continues to be open on our side. Apologies on my part. I conflated that situation with you did not want passkeys to be suggested by Watchtower at all. That one is on me. Thank you for the clarification and getting me back on track.