Trouble typing a password when using a custom keyboard

Question

1P is, I believe, supposed to deny the use of 3rd party keyboards on iOS (I thought there was an option to enable them, but I can't find it). However, it isn't doing so, and when I try to enter data into a password field with a custom keyboard enabled, the input will start shimmering after the second character, and not input reliably (I have video, but I won't post it here as it contains email addresses).

1Password Version: 1Password for iOS 8.10.7 81007041, on PRODUCTION c
Extension Version: Not Provided
OS Version: iPadOS 16.5.1
Browser:_ Not Provided

1Password Version: 1Password for iOS 8.10.7 81007041, on PRODUCTION c
Extension Version: Not Provided
OS Version: iPadOS 16.5.1
Browser:_ Not Provided

1P_Dave · Answer

Hello @Calion! 👋1Password 8 for iOS doesn't currently include an option to allow custom keyboards as 1Password 7 for iOS did. We've made some improvements to the reliability of typing characters into password fields with the latest version of 1Password. Please update to 1Password for iOS version 8.10.8 using the App Store: How to keep 1Password up to dateLet me know if you still see the issue with the latest version. 🙂-Dave

Sign up

1Password employees: Sign in with SSO

Login to the community

1Password employees: Sign in with SSO