Try to log into 1Password Android app, get asked for passkey?

I am unable to login to the 1Password App on my new Pixel 9 pro XL phone. No mater the method (Scan Setup Code form another phone, signing on, entering account details from the emergency Kit). I get a "No passkeys available" message and am unable to proceed.

I have tried uninstalling and reinstalling the 1Password app, but the problem persists.

Any suggestions on how to get past this, or is this a know bug?

-Mark

1Password Version: 8.10.44
Extension Version: Not Provided
OS Version: Android 14, Sept 5 2024 security update
Browser: Not Provided

Note: I was finally able to work around the issue by authenticating using NFC on my Yubikey. No other method, including connecting the Yubikey to the USB-C port, worked for me.

I had a similar problem with my new Pixel 9. The only solution that worked for me was to authenticate using my Yubikey via NFC.

see: https://1password.community/discussion/148185/problem-logging-on-1password-on-new-pixel-9-phone/p1?new=1

Hello @adamwolf and @Mark808! 👋

I'm sorry that you're running into issues when signing in to your 1Password account with 1Password for Android. Our developers are aware of the situation and are currently testing a fix in the latest beta version of the app:

We’ve fixed an issue where you could get stuck in a passkey error loop if you had an unsuccessful sign in attempt using a security key.

If you're willing, you can install the beta version here: Get the 1Password apps

@Mark808

I'm glad that you were able to get things working, thanks for sharing that workaround with the community.

-Dave

ref: dev/core/core#29450