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January 7, 2022
Question

trying to set up 1Password 7 single license on new computer. cannot find my "license file".

  • January 7, 2022
  • 1 reply
  • 212 views

I am trying to install 1Password 7 on a new device using a single user license. I have my license key but not the "license file". i checked my original email after purchasing my license and the link to the license file is not longer active. how do i get someone to resend my license file for order 1PA190305-2050-37149? thank you.


1Password Version: 7.9.828
Extension Version: Not Provided
OS Version: windows 11
Referrer: forum-search:https://1password.community/search?Search=trying%20to%20set%20up%201Password%207%20single%20license%20on%20new%20computer.%20%20cannot%20find%20my%20%22license%20file%22.%20%20

1 reply

Jack_P_1P
1Password Employee
1Password Employee
January 7, 2022

Hi @rlutzky:

I see you've emailed us about this as well. To avoid duplicating our efforts, I'm going to close this thread and we'll reply to your email shortly. Thanks!

Jack

ref: PZX-76855-585