Question

Trying to view vault on 1password.com - continually asking to login

Forum|Forum|1 month ago
May 25, 2026
1 reply
48 views

I am trying to login to 1password.com so I can view the contents of a vault. I successfully login 1pw.com but when I select All Vaults I am brought to a page that asks for my password. I enter it a couple of times and then this error message starts appearing.

I am copying & pasting from the 1PW app (nightly build) on macOS into the Safari browser.

Any suggestions?

1P_Gem

1Password Employee

Hi @AgingKeeper, thanks for reaching out.

As investigating this could involve discussing account-specific information, could you email in to support@1password.com so our support team can take a look?

With your email please include:

A link to this thread: https://www.1password.community/discussions/1password/trying-to-view-vault-on-1password-com---continually-asking-to-login/170586
Your forum username: AgingKeeper

You'll receive a reply with a Support ID number. Please post that number here. Thanks!

A

AgingKeeperAuthor

I have created a support ticket (the ID is 617217)

1P_Gem

1Password Employee

Hi @AgingKeeper, thanks for letting me know! I can see that we've received your ticket, and a member of the team will send you a reply via email as soon as possible.

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