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chimera388
February 24, 2026
Solved

Two-Factor impasse

  • February 24, 2026
  • 1 reply
  • 150 views

On Windows 11 I have the 1Password app installed, as well as the Firefox extension which appears to rely on the Windows App for authentication. I have registered a YubiKey Passkey for my 2FA. When I try and connect 1Password it asks for a two-factor authentication saying "Your changes won't be available on other devices until you verify with your security key". Cool, happy to do so. Except it doesn't spawn a Passkey prompt. It just shows a picture of a passkey with an "authenticate later" button. I want to authenticate now. How do I do that?

Best answer by 1P_Dave

Hello @chimera388! 👋

I'm sorry that you're running into issues when authenticating your 1Password account on your Windows PC using your security key. As a first step, make sure that 1Password has the appropriate access in Windows settings: 

  1. Open the Windows Settings app.
  2. Select Privacy & security.
  3. Scroll down and select Passkeys.
  4. Make sure Passkey access is turned on.
  5. Expand the Let apps create and use passkeys section.
  6. Expand the 1Password entry and turn on all the 1Password domains listed below the 1Password app.
  7. Select the security key option in the “Choose a passkey” popup that appears.


Then try to authenticate again. Let me know if that doesn't work.

-Dave

1 reply

1P_Dave
1P_DaveAnswer
1Password Employee
February 24, 2026

Hello @chimera388! 👋

I'm sorry that you're running into issues when authenticating your 1Password account on your Windows PC using your security key. As a first step, make sure that 1Password has the appropriate access in Windows settings: 

  1. Open the Windows Settings app.
  2. Select Privacy & security.
  3. Scroll down and select Passkeys.
  4. Make sure Passkey access is turned on.
  5. Expand the Let apps create and use passkeys section.
  6. Expand the 1Password entry and turn on all the 1Password domains listed below the 1Password app.
  7. Select the security key option in the “Choose a passkey” popup that appears.


Then try to authenticate again. Let me know if that doesn't work.

-Dave

C
chimera388Author
February 25, 2026

Hello, Dave!

In the Windows Setting section you described, the "1password.com" domain was turned off. I turned it on. It created the popup on the third re-toggle, and that worked! My problem appears solved.

1P_Gem
1P_Gem
1Password Employee
February 25, 2026

Hi @chimera388, I'm so pleased to hear that my colleague Dave's steps helped, and the problem is now solved. Thanks for letting us know!

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