Question

Two-line addresses: still wishing, a decade after the first request

Forum|Forum|2 years ago
October 14, 2023
6 replies
109 views

The oldest request that I found on this forum for better handling of two-line addresses was in 2014. The responses from the 1Password team made it sound like the request was taken seriously, and that something might happen. Additional requests show up at intervals, and especially in 2020. Each time, the requests received encouraging words. But no results.

A two-line address is a traditional, standard, and important feature supported/required by the US Postal Service for mailing anything to many addresses, or for entering a viable address in a web form. It is also important that 1Password offer more flexibility, when a single-line address needs a name or department associated with it, in a 1Password Secure Note, or other 1Password item.

For example, I have a secure note titled Ojo de Agua Water Station. It contains the codes I need to dispense 300 gallons of drinking water, which I then haul to my house. Within the note, I have the mailing address for making water payments. The mailing address should be:

Santa Fe County Utilities
P.O. Box 276
Santa Fe, NM 87504

But 1Password won't let me enter that information in the address field that I added to a Secure Note. The first line of an address field is 'Street'. No option for adding a name or identifying information.

I've read in other comments that a work-around for two-line addresses is to put the two lines of the address into the 'Street' field, separated by a comma. This is supposed to work for web forms. I wonder what happens when an address, single-line or double-line, contains a comma. In any case, running two address lines together is not as easily human-readable, when I look at my Secure Note. Nor does it cut and paste well. And I'm pretty sure that this solution will not work in the case above, where a department name or a person's name needs to be added to an address.

I waste a lot of time with cutting and pasting, both in entering the address data and in extracting it from 1Password, and getting it into a web form or other document.

After ten years of 1Password users making requests on this topic, what should 1Password users expect, if they need better handling of two-line addresses, or an address that includes a name or identifier?

1Password Version: 8.10.16
Extension Version: 2.16.0
OS Version: macOS 12.7
Browser: Safari 17.0

Browser Extension

1P_Dave

1Password Employee

Hello @Nekoninda! 👋

Thank you for the question. Have you tried entering the information like this:

So the information that you enter into the "street" field is Santa Fe County Utilities, P.O. Box 276

Does this allow you to fill the web forms that you're using? For example I can fill a test form properly when using an Identity item with this information.

I look forward to hearing from you.

-Dave

NekonindaAuthor

What I have found is that putting the entity name and the street address together, separated by a comma, as you describe, does not solve my problem in entering the address information on a web page. The result that I have gotten is that the Street field on the webpage receives entity name and the street address together, just as they appear in 1Password. Or the Name field gets both pieces of data together. I am sure that this depends on how the webpage is set up. I've tried three different web pages, and the 'comma splice' solution has not worked on any of them.

So far as I can tell, 'Auto-Fill' is not available in these situations. It doesn't appear in its usual place in the 1Password for Safari window. That makes sense, since I have the address data in a Secure Note, which isn't tied to the URL for the webpage on which I need to enter the data. Drag and drop gives the problem that I described above.

I am hoping that the 1Password team can recognize that your customers need some control and flexibility in storing and extracting our data from 1Password. I don't expect 1Password to be able to anticipate every one of your customer's needs and uses, and how we will interact with all the webpages in the world. I do expect you to give us options, so that we have a reasonable chance of using 1Password to help us solve some problems for ourselves, such as dealing with the Post Office addressing standards that have existed for more than a hundred years.

H

hyperglycemic

I’m also in this boat: my delivery address has a street-address component and an apartment/box/unit component, and the USPS standard is to specify those on two separate lines.

I wish 1Password would support this format; without it, having my address stored in a 1PW identity is not as useful as it should be.

“Self-discipline isn't everything; look at Pol Pot.” —Helen Fielding, Bridget Jones: The Edge of Reason

1P_Gem

1Password Employee

Hi @hyperglycemic, thanks for your post!

I can definitely understand how this would be useful, and I’ve filed your feedback with the team.

In the meantime, just to confirm, if you put both components on the same line, separated with a comma, is 1Password able to fill them into two fields correctly, or do you run into autofill issues like those mentioned by the original poster?

H

hyperglycemic

I’ve tried separating the two address components with a comma, and it works on PayPal.com, at least.

“Self-discipline isn't everything; look at Pol Pot.” —Helen Fielding, Bridget Jones: The Edge of Reason

1P_Gem

1Password Employee

Hi @hyperglycemic, thanks for giving this a go! I’m glad it works for PayPal.

This is our recommended method for handling the two-line address situation for the time being. If you come across any websites where this doesn’t work properly, let us know, and we can do some testing on our end and file an issue for our developers to investigate further.

Sign up

1Password employees: Sign in with SSO

Login to the community

1Password employees: Sign in with SSO