Unable to add a second account in the 1password app

Forum|Forum|2 years ago
February 13, 2024
4 replies
416 views

I'm using 1password 8. I just set up an account for my wife and now I want to include her in the app. I followed the instructions from you website. Once I click on add account I get multiple possibilities to add her. But each ends with 'unable to add the account because I first need to sign of my own account'. Which is not what the instructions say and also I can't find where I should sign out. And to be honest I don't understand this procedure.

1Password Version: 8.10.24
Extension Version: Not Provided
OS Version: windows 11
Browser: Chrome

Windows

A

Anonymous

Unfortunately, you cannot add multiple accounts from the same family account. You can add as many standalone accounts as you like, and probably accounts from different family accounts, but not from the same family account.

1P_Tommy

1Password Employee

@markymark1976

Former Member is spot on. Let us know how we can assist you further.

A

Anonymous

So how can I make this work best? 2 windows accounts?

1P_Dave

1Password Employee

@markymark1976

If you're sharing the same Windows PC then creating a separate Windows account for your wife would be the best option: Add or remove accounts on your PC - Microsoft Support

You can place items that you both need access to into a shared vault that both accounts can access so that each account is able to view and fill those items as needed: Share passwords with your family

I hope that helps!

-Dave

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