Unable to add passkey to Oracle Cloud Infrastructure

Hey @XIII, sorry for the delay in our response. The behaviors that you're seeing are strange. Just to confirm, the issues occur on https://www.oracle.com/cloud/, is that right?

Nothing happens after clicking on "Add FIDO Authenticator" in Safari (macOS) or Firefox (macOS & Windows) - probably an Oracle issue?

It could be an Oracle issue or a browser-specific issue. However, while Firefox doesn't provide the best support for passkeys yet, I haven't heard or seen the same reports in regards to Safari. Are you able to save and sign in with passkeys on other websites in Safari?

Standard Windows dialog (instead of 1Password intercepting) appears when clicking that button in Edge (Windows) - probably a 1Password issue?

Could you take a screenshot of what you're seeing here and share it with us? Make sure to not include any sensitive information in your screenshot. For help with taking screenshots, check out this link: https://www.take-a-screenshot.org/

Don't forget to attach the screenshot to your message. Talk to you again soon.

I'm sorry but I can't create a screenshot; currently nothing happens when I select "Add FIDO Authenticator" (in any browser).

Did get the default passkey dialog in Safari (macOS) today (so 1Password did not intervene). Since I already successfully set up an iCloud Keychain passkey before and want to add a passkey in 1Password instead, I chose the security key option (hoping that 1Password would now intervene), but once again 1Password did not kick in 😢

@XIII hmm what happens if you click to Cancel that iCloud keychain prompt? Do you get an option to re-select "Add FIDO Authenticator"? If you do that, do you get a prompt from 1Password?

Additionally, are you able to save passkeys to 1Password for other websites in Safari? Could you try it on our test form at https://passage.1password.com/demo and let us know if things work?

Whatever I try, 1Password does not kick in on this particular website.

So far I have successfully set up almost 30 passkeys in 1Password; most of them using Safari on macOS.

I would appreciate it if you ask the developers to have a look at this (website), instead of asking me to investigate this.

@XIII thanks for the info. We are seeing a variety of behaviors with saving and signing in with passkeys, and we have to check that the issue is coming from the 1Password side of things, which is why I asked a few additional questions.

There's also the challenge of us not being able to access Oracle Cloud Infrastructure to test the behavior. If this was a regular filling issue, we would ask for the page details, and that will allow our developers to hone in on what's wrong, but for passkeys, the page details may not suffice.

I've reached out to our developers to see what particular details they'll need to investigate this problem. I'll update you as soon as I can so that we can get this reported.

There's also the challenge of us not being able to access Oracle Cloud Infrastructure to test the behavior.

You(r developers) can sign up for the Oracle Cloud Free Tier:

https://www.oracle.com/cloud/free/

(that's actually what I am using)

Hey @XIII, thanks for letting me know about that. I signed up but it took some time for my account to be set up. I've been able to reproduce the behavior that you've described here.

That said, it does not seem as though Oracle is ready for passkeys just yet. If you click to learn more about the FIDO authenticator that they support, there is only mention of a USB security key and nothing else. Here's a screenshot: https://share.cleanshot.com/01RSGZpw

I'll create an issue on our end for the website. However, if Oracle does not yet support passkeys, there may not be much we can do. I'm honestly not too sure, but it's not a problem to let our developers take a look. If there's an update to the issue on our end, I'll let you know.

ref: dev/core/core#22591

As I reported before, Oracle does support passkeys (as 2FA; not replacing username/password):

I already successfully set up an iCloud Keychain passkey

But I'm happy to report that adding a passkey using 1Password (instead of iCloud Keychain) does work now!

Logging in is now even more fluent 😄

I am experiencing the same issue with the 1Password extension in Chrome.

When I try to add a FIDO key on Oracle Cloud Infrastructure, a passkey is added to 1Password, but it is not registered on the Oracle website. Instead, I see the error message: “TypeError: Illegal invocation.”

I was able to add the key successfully using Safari and 1Password on my iPhone. However, when I try to use the key in Chrome during login, I see the same error message: “TypeError: Illegal invocation.”

The 1Password key works fine in Safari on macOS with the 1Password extension and in Safari on iPhone with 1Password configured for passkeys.

MacOs 15.3
Chrome Version 133.0.6943.127 (Official Build) (arm64)
1Password version: 8.10.60.27

Besides, using iCloud Passkeys in Chrome works well compared to 1Password in this scenario.

Looking forward to finally resolving this issue. Thank you!