Skip to main content
April 30, 2024
Question

Unable to autofill into apps on iOS after updating to 1Password 8

  • April 30, 2024
  • 7 replies
  • 133 views

I've just installed 1PW 8 on IOS 17.4.1, I wish I could roll back to 1 PW 7
I've tried logging into 2 apps today, the 1 PW icon no longer appears by the username & password fields of those apps. I have to switch screens to copy these from 1 PW to the
apps in order to login.

Is there any way I can go back to 1PW 7?

Not being able to login to critical sites leaves users stranded.


1Password Version: 8
Extension Version: ??
OS Version: 17.4.1
Browser: N/A

7 replies

1P_Tommy
1Password Employee
April 30, 2024

@cappy

Have you enabled autofill (1st link)? The settings do not carry over from 1Password 7 to 1Password 8. You'll need to adjust them to your needs. I'd recommend reviewing them all. This is because 1Password 8 was an entirely new application.

Apps/browser - Use 1Password to fill and save on your iPhone and iPad

Browser - Get to know 1Password for Safari on your iPhone or iPad

cappyAuthor
April 30, 2024

thanks, will try this

1P_Dave
1Password Employee
April 30, 2024

@cappy

Let us know if you run into any issues and we'll be here to help further. 🙂

-Dave

cappyAuthor
April 30, 2024

Thank You!

1P_Dave
1Password Employee
May 1, 2024

It's our pleasure. 🙂

-Dave

cappyAuthor
May 1, 2024

It seems to be working with the settings that you've recommended.
I need to remember these, there have been so many times when 1PW just doesn't fill in the fields.
I didn't know why

1P_Dave
1Password Employee
May 2, 2024

@cappy

You'll only need to setup AutoFill and 1Password for Safari once on each iPhone and iPad after installing 1Password 8. If you run into any filling issues going forward then let me know the following so that I can help further:

  1. The name of the app where filling isn't working, or the website address.
  2. Which browser you're using if you're having trouble filling into a website.
  3. Which field isn't being filled properly.

-Dave