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October 18, 2024
Question

Unable to autofill on Desjardins Insurance

  • October 18, 2024
  • 3 replies
  • 131 views

Autofill doesn't work on Desjardins Insurance. Click on the link https://www.desjardins.com/qc/en/insurance/group.html from this website to have the login page.

it will redirect here. I can see the login item in the browser extension but no autofill, no suggestion

https://id.desjardins.com/login?state=hKFo2SAtaC1oV3NybFNYMkFDMHhwcmVfVTlIdWFJczgtQlNMM6FupWxvZ2luo3RpZNkgUlczZWxNeTBHdUlFXzgtM3ZFdzJ6dFhOUDJkTDROT0qjY2lk2SAyT3NNQkpIVzN4UDNscXlObEt1WmVSQUF2bXJFaUJnMQ&client=2OsMBJHW3xP3lqyNlKuZeRAAvmrEiBg1&protocol=samlp&wa=wsignin1.0&wtrealm=https%3A%2F%2FICA&wctx=rm%3D0%26id%3Dpassive%26ru%3D%252fAGEA-GBIM%252fAthntfctn%252fAuthentification_Authentication.aspx%253fiss%253dhttps%25253A%25252F%25252Fid.desjardins.com%25252F&wct=2024-03-15T19%3A37%3A05Z&whr=http%3A%2F%2Fauth.desjardins.com%2Ftrust%2Finitial&wreply=https%3A%2F%2Fwww.agea-gbim.dsf-dfs.com%2FAGEA-GBIM%2FDefault.aspx&connection=gpap&RelayState=RPID%3Dhttps%253a%252f%252fICA%26RelayState%3D%252fAGEA-GBIM%252fAthntfctn%252fAuthentification_Authentication.aspx%253fiss%253dhttps%25253A%25252F%25252Fid.desjardins.com%25252F&ui_locales=en


1Password Version: 8.10.48
Extension Version: 8.10.50.8
OS Version: Windows 11 24H2
Browser: Edge

3 replies

1P_Dave
1Password Employee
October 21, 2024

Hello @0100110! 👋

I'm sorry that 1Password isn't able to fill on Desjardins' website. I see that a work item is already open to get this fixed in the future and I've added your report there.

For the time being, when you're on the login page, you should be able to click on the 1Password pop-up in your browser toolbar and then click Autofill to fill your login credentials. Let me know if that doesn't work.

-Dave

ref: dev/core/core#20674

October 21, 2024

Yes it's working from the browser toolbar but not just convenient

1P_Dave
1Password Employee
October 21, 2024

Hopefully the issue is resolved in a future update soon. 🙂

-Dave