Unable to create 2FA for Instagram Account

Forum|Forum|2 years ago
October 3, 2023
25 replies
3560 views

Hello

I have seen the previous thread here: https://1password.community/discussion/113551/cant-setup-2fa-on-instagram related to not being able to setup a 2FA using 1Password however this does not work for me.

I was able to successfully setup using Lastpass Authenticator App. I am able to successfully setup 2FA for Facebook using 1Password. I am trying to change these settings through Meta's new Accounts Centre.

I have tried both scanning the QR code and copy pasting the code into 1Password. 1Password creates a code but this is not being recognised by Instagram when trying to verify the code.

I haven't encountered this issue with any other site.

I am using MacOS 14.0 and 1Password for Mac 8.10.16 (81016047). My browser is Arc Version 1.9.2.

1Password Version: Mac 8.10.16 (81016047)
Extension Version: Not Provided
OS Version: MacOS 14.0
Browser: Arc Version 1.9.2.

macOS

Show previous replies

1P_Dave

1Password Employee

@LeVeL5

Thank you for reporting the issue to Instagram. 🙂

-Dave

I

ILBKIKI

The problem still exists.

1P_Dave

1Password Employee

@ILBKIKI

Thanks for reaching out. I'm sorry that you're having trouble turning on two-factor authentication for Instagram. The issue appears to be with Instagram itself and I encourage you to report the problem to their team so that they can fix it on their end.

You can find more details here.

-Dave

L

LeVeL5

I tried it myself today and could enable 2FA via Authenticator App with 1Password!

1P_Dave

1Password Employee

@LeVeL5

I'm happy that you were able to add 1Password as an authenticator to your Instagram account. 🙂

-Dave

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