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October 13, 2023
Question

Unable to create passkey for Uber on Android 14

  • October 13, 2023
  • 15 replies
  • 2099 views

Basically what the title says. I am able to go into the Uber app, select create a passkey; however, when the popup to create a passkey in 1Password appears, it appears to error out as it does nothing except disappear and very quickly reappear asking to again create a passkey.


1Password Version: 8.10.16
Extension Version: Not Provided
OS Version: Android 14
Browser: Not Provided

15 replies

October 16, 2023

Same problem with WhatsApp.

It pops up, I unlock 1Password, click Continue and go round in a loop.

I'm running 1Password Beta v8.10.18-19.BETA

October 16, 2023

Also seeing the same behavior on Android 14 and 1password 8.10.18-19 for Android

October 24, 2023

Same
Pixel 7 Pro
Android 14 Oct 5, 2023 update
1Password 8.10.16
Uber 4.496.10000

October 26, 2023

Same. Creating a passkey does not work on any application (Amazon, PayPal, Uber, WhatsApp, ...)

  • Google Pixel 7 Pro
  • Android 14 (October 5, 2023 update)
  • 1Password 8.10.16
October 27, 2023

I'm also getting this issue on Uber. Pixel 7, 1Password 8.10.18, Android 14 QPR1 beta 2

revanmj
October 30, 2023

Having the same issue with WhatsApp on just released Android 14 on Galaxy S23

1Password Employee
October 30, 2023

Hi everyone,

We appreciate everyone bringing this issue to our attention, as well as the additional details about your devices, which applications are affected, and which version of 1Password you're currently using.

I've gone ahead and opened an internal tracker for our developers to investigate further into this matter. All users in this thread have been added to that tracker as an affected by this issue.

I hope to have more for you soon.

Franky

ref: dev/core/core#25758

November 7, 2023

HI, I would also be interested to know if there are any news regarding this. I have the same issue, so please feel free to add me to such internal tracker if needed.

November 9, 2023

Hey @JoseTorres, apologies that you are seeing the same issue. I've added you to our internal tracker as well.

November 13, 2023

How do you get the 1password passkey registration to popo up? I keep gettin the google one and I don't know how to make appear the 1password one on android