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volte
volte
July 30, 2025
Question

Unable to dismiss "Start here: Add your family to 1Password"

  • July 30, 2025
  • 1 reply
  • 37 views

For the love of everything that is holy, please let me close this! I've already invited TWO family members. I'm done. There's no more starting. Please. You're triggering my OCD!

1 reply

1P_Dave
1P_Dave
1Password Employee
August 4, 2025

Hello @volte! 👋

I'm sorry that you're seeing a message asking your to add family members when you've already added them. I haven't been able to reproduce the issue on my end and I'd like to ask a few questions: 

  1. Are you using a Windows PC or a Mac? And are you seeing this message in the desktop app or on 1Password.com?
  2. Have you confirmed the family members that you've added? If you haven't then does confirming them get rid of the message? 


I look forward to hearing from you.

-Dave

#39092

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