Question

Unable to enter the entry

Forum|Forum|3 years ago
November 17, 2022
5 replies
173 views

Hi, basically when I open 1Password (8.9.7) on my iPhone and start searching for a password, when I find it and try to tap, nothing happens, I can’t open any entry I found.

Though when I click here and there in the app, open home, open items, vaults and then go back to search, they found items can be opened. So, it happens only when the start screen is the search.

Also it could be nice to be able to copy the app version :)

iOS

GreyM1P

1Password Employee

Hi there @photonlight

We'll need to gather some more information about what's going on here, so if you could email support+forum@1password.com, including a link to this conversation, you'll get an auto-reply from BitBot which contains a conversation number. It'll look like [#ABC-12345-123]. Post that number here and I'll be able to direct your message to the right place. :)

— Grey