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July 11, 2024
Question

Unable to Export on Linux (Ubuntu 24.04)

  • July 11, 2024
  • 2 replies
  • 334 views

I'm a long time 1Password user, and Ubuntu 24.04 is my main desktop OS. However, recently I have experienced many crashes of 1Password when opening the app, having to resolve to re-launch the app to get it to run eventually.

I've tried on both X11 and Wayland on Gnome, and this happens on both Ubuntu 23.10 and 24.04.

However, once I get the app to run as I now try to export my 1Password vault nothing happens as I press the "Export Data" button. In the export dialog I enter my password, and regardless if I choose to export as 1PUX or CSV, the Export Data-button prompts nothing when I press it. So I am stuck unable to export my data.

Any ideas ?


1Password Version: 1Password for Linux 8.10.36 (81036046)
Extension Version: Not Provided
OS Version: Ubuntu 24.04
Browser: Not Provided

2 replies

DannyleeAuthor
July 11, 2024

An update, I tried the 1Password Beta on Linux just now and on that version the export functionality worked.

GreyM1P
1Password Employee
July 12, 2024

Hi there @Dannylee

This is a known issue in the current Production version, but as you've found, the fix is live in Beta. More info about that here: https://1password.community/discussion/146177/file-picker-not-opening-when-adding-files-or-exporting-items-known-issue#latest

— Grey