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May 16, 2023
Question

Unable to fill on chexsystems.com

  • May 16, 2023
  • 4 replies
  • 146 views

set up an account with CHEXSYSTEMS, and i have to manuualy copy and paste username and password, it WILL NOT autopopulate no matter what.

can someone help either tell me what to do to autopopulate, or explain why this does not work


1Password Version: Not Provided
Extension Version: Not Provided
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4 replies

May 16, 2023

http://www.chexsystems.com

steph_giles
1Password Employee
May 18, 2023

Hey @pathfinder76,

I have done some testing on this page and you're right. The login portal is designed in such a way that 1Password is having a hard time detecting the fields.

I have filed an issue with our development team to see if we can improve the behaviour in a future update. In the meantime, as you have been, I'd suggest copy and pasting or alternatively drag and dropping your credentials to the fields.

I'm sorry for the disruption, thank you for bringing this to our attention.

Let us know if there is anything else we can help with at all.

ref: dev/core/core#21981

May 20, 2023

thanks

1P_Tommy
1Password Employee
May 20, 2023

On behalf of Steph, you're welcome.