Unable to install Version 8 on Windows - Exeption Breakpoint has been reached

Hello @SMS23,

I'm sorry to hear of the troubles you've been encountering with the installation of 1Password 8.

Can you send a zipped copy of the 1Password logs via email to support+forums@1Password.com so we can help to investigate? Please do not post these details in the forums:
1. In the Windows search bar copy and paste the following and press enter: %LOCALAPPDATA%\1Password\logs\
2. Select everything in this folder, and then right-click and choose Send to > Compressed (zipped) folder.
3. Then, attach that zip file to your email.

If you could also include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your report in our inbox.

Additionally, you mentioned you can't get in to the old version of 1Password. When you reply with the email can you provide some details about the troubles you are having there? Thank you!

Thanks for the reply. I was able to download version 7 and re-install successfully. I will try to reproduce the version 8 install issue in the coming days and send logs but right now - I'm back working and don't want to mess with it :-)

Thanks @SMS23, I'm happy to hear you're up and running with version 7 again!

If the issues with the 1Password 8 install were recent, we store 14 days worth of logs in the folder mentioned. If can send us an email with those logs attached we'd be happy to take a look. Thanks again!

Any solution to this? I have tried a couple of times to install 1Password 8 on my Windows 10 Enterprise 21H2 and I get the same error.

@jdallen72 If you can send in the installer logs by following Mike's instructions above, we can take a look and give you individual help by email. :)

I too, am facing the same issue (Exception Breakpoint) and would appreciate your help with this as I heavily depend on 1Password with my workflows. I removed 1Password from my PC and attempted to re-install the application. During the first try it give me the error message "1Password was unable to complete the installation and will roll back any changes.". During the second attempt I receive the same error message that I ran into prior to removing 1Password "A breakpoint has been reached. (0x80000003) occurred in the application at location 0x00007FF774258710. I will send you the log files separately via email as instructed above. Thank you in advance for your help with this.

@SherlogHummus – thanks for getting in touch. Because you've already emailed us, we'll continue the conversation over there, particularly since you mentioned sending us logs. :)

@GreyM1P hey having the same problems on my machine. I will email my logs per the instructions above.

Hello @TNdmc,

Thanks for your message. I've found your email and will be in touch shortly and continue the conversation from there.

ref: YNG-52937-723

Hello
I'm unable to use the App on the windows PC since this morning, an "Application error, The exception braking point, A breakpoint has been reached (0x80000003) occurred in the application location 0x00007FF751511DCC."

I'm sending an email via contact support, I have gather the logs that @ag_mike_d requested above for someone else, I will attached the link of the chat as well. Thank you and hope to get help soon.