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February 9, 2024
Question

Unable to save two-factor authentication for Instagram

  • February 9, 2024
  • 14 replies
  • 468 views

This discussion was created from comments split from: Unable to create 2FA for Instagram Account.

14 replies

February 9, 2024

I'm happy to get on a screen share to investigate this further if that would help. Send me a DM to arrange.

1P_Dave
1Password Employee
February 9, 2024

@killpack

Thanks for the reply. So that we can investigate this further, can you send an email to support+forum@1Password.com with a link to this thread.

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, I'd like to request a screen recording from your end and I can send you a secure upload link once I receive your email. 🙂

-Dave

February 9, 2024

ZCM-23726-777

1P_Dave
1Password Employee
February 12, 2024

@killpack

Thank you for posting the Support ID. I see that my colleague has already sent you a reply, please continue the conversation there.

Since we have a communications channel now open via email, I'm closing this thread.

-Dave

ref: ZCM-23726-777