Unable to sign in to a Google account using a saved passkey

I am having the same problem with using a passkey on Google with both Chrome and Edge. After creating a Passkey then logging in, I selected the button to "login another way" and the choice to use a passkey was there but on all subsequent login attempts when choosing that link the "login with a passkey link disappeared". Shame on Google for this dysfunctionality. I created passkeys on BestBuy, Adobe, Hyatt and Home Depot and logging in with my passkey stored in 1Password worked perfectly.

I'm using Firefox and adding the passkey to my Google account seemed to work fine, but when trying to log in, the prompt still behaved exactly like before I added the passkey, and there was no sign of an option for signing in using the passkey.

I tried adding a security key instead as suggested, and 1Password popped up asking if I wanted to update an existing key or create a new one. I chose to update, but when I'm then supposed to give the key a name in the Google account, I only got an error message from Google saying something went wrong, and to try again. But if I exit out of the security key wizard, it has added another passkey to the account anyway...

So adding a passkey through the correct option in the security settings for the Google account works when adding the key, but not for logging in, and it doesn't matter if I choose Use another device or Continue in the create key wizard. Conversely, if I try to add a passkey by choosing the option Security key, the wizard fails when I try to give the key a name, but the key is still added as a passkey and I can use it, but only as an MFA method, as I still need to enter my password first (I have the option checked under security settings for skipping the password when possible).

I sure like the concept of passkeys, but It's evident that we're in the early days, as right now they're only causing me issues that regular passwords don't, but hopefully it will get better with time.

@Manaburner @logiclabs @telephoneman2 @oUNderge

Thanks all for letting me know your experience with using passkeys from 1Password in Google so far. Whilst I look further into this on my end, do any of you have a period (.) in your Google email addresses by any chance? I believe this is a newly discovered quirk that the team have on their radar from over the weekend.

Could you also let me know if you're using Mac, Windows, or Linux here since I've only seen this happen in browsers on Windows devices so far.

@1p_jac I'm using Windows and don't have a period in my email address. The Google account I've been testing with is registered with my custom domain, so I don't have a Gmail address attached to it.

@1p_jac hello jack, I think this is issue on google side. I just got it rare working - if it worked then just random and only on the same machine. For whatever reason google seems not detect or is willing to detect, that a passkey is waiting for use. Issues appear on windows same like Mac. I tried with iCloud Keychain passkey from Mac safari ->iOS (fail); IOS ->Mac Fail. If it worked then only on same machine - but also here- no pattern found. Now tried same with 1 Password, with additional Safari ->Edge on Mac. Fail (no . in email)

I played a bit around in google -it seems google is using the passkey as 2nd factor after keying in User/Password. Instead of OTP it grabs the passkey. If you log off google it might keep in a cookie to suppress any 2nd step auth at all after once successful login (especially when you said in login 2nd factor step "don't ask me again") - if you do in private mode or wipe cookies it forces the 2nd factor - I could not find a way to use passkey as main login mechanism. It seems that's just a 2nd factor, but always user/password is mandatory in first step. Similar like you do for 1password.com login - either OTP or passkey

Google has https://security.googleblog.com/2023/05/so-long-passwords-thanks-for-all-phish.html about the release of passkeys for Google accounts, which may shed some light on why it's working the way it does.

A passkey can be created for my Google accounts on my desktop, and though the passkeys are present in 1Password on my laptop, I am not able to use the passkey to sign in. It is unclear to me whether this limitation is on Google's side, or if the 1Password extension is failing to provide some metadata.

1Password Version: 1Password for Mac 8.10.8 (81008012)
Extension Version: 2.12.0
OS Version: Not Provided
Browser:_ Safari, Brave

I'll be honest, I've had issues just changing browsers on the same machine, or using incog/private mode. I even find that without the cookie of a successful login, it just ignores there is a passkey on it.

It's only an issue that seems to apply to Google. No idea what's causing the issue.

@1p_jac I'm using Edge on Windows 11. I have a period in my email address. I have a Windows passkey setup, in addition to 1Password. It prompts for the Windows one first. If I cancel that, there is not an option to use 1Password instead, only my phone or another device (shows QR code to scan). Removing the Windows passkey defaults to using security key as others have mentioned.

When adding the 1Password passkey, 1Password prompted first. Cancelling this allowed me to create the Windows passkey again.