Skip to main content
System
October 1, 2024
Solved

Unable to unlock 1Password in a "add to dock" web app in Safari

  • October 1, 2024
  • 12 replies
  • 189 views
This discussion was created from comments split from: Safari Add to Dock Web App on Mac.
Best answer by 1P_Dave

@cyt233 

Thank you for following up. We are aware of an ongoing issue where users are unable to unlock 1Password for Safari in Safari web apps on the Mac. The issue occurs if 1Password is locked and you try to unlock 1Password from inside of the web app. An internal bug report is open in our developer's backlog to find a fix.

For the time being, the three best workarounds are: 

  1. Unlock 1Password using the desktop app first and then open 1Password for Safari in the web app. Don't try to unlock 1Password from inside of the web app itself. 
  2. Turn off 1Password for Safari's integration with the desktop app and unlock 1Password for Safari separately from the desktop app: Right click on 1Password in Safari > Settings > General > Turn off "Integrate this extension with the 1Password desktop app".
  3. Use Universal Autofill to fill login credentials in Safari web apps using the Command-Backslash keyboard shortcut: Use Universal Autofill in apps and browsers on your Mac



I know that these aren't the best workarounds and hopefully a fix will be released in a future update as soon as possible. 

-Dave

issue=FS-853

12 replies

March 24, 2026

Still have this issue in macOS 26.3.1

1P_Dave
1P_DaveAnswer
1Password Employee
March 24, 2026

@cyt233 

Thank you for following up. We are aware of an ongoing issue where users are unable to unlock 1Password for Safari in Safari web apps on the Mac. The issue occurs if 1Password is locked and you try to unlock 1Password from inside of the web app. An internal bug report is open in our developer's backlog to find a fix.

For the time being, the three best workarounds are: 

  1. Unlock 1Password using the desktop app first and then open 1Password for Safari in the web app. Don't try to unlock 1Password from inside of the web app itself. 
  2. Turn off 1Password for Safari's integration with the desktop app and unlock 1Password for Safari separately from the desktop app: Right click on 1Password in Safari > Settings > General > Turn off "Integrate this extension with the 1Password desktop app".
  3. Use Universal Autofill to fill login credentials in Safari web apps using the Command-Backslash keyboard shortcut: Use Universal Autofill in apps and browsers on your Mac



I know that these aren't the best workarounds and hopefully a fix will be released in a future update as soon as possible. 

-Dave

issue=FS-853