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May 18, 2025
Question

Unable to view or create items in non-empty (existing) vault after duplicating to new vault

  • May 18, 2025
  • 2 replies
  • 108 views

Hi, on the website. I am using Chrome Browser (135.0.7049.128) on the Chromebook.

I originally imported a Lastpass vault with 1000+ items. I duplicated it so that I can do a clean up but the new vault had zero items and all the items in the original vault (looks like it was there as the Home reports these) but are now empty.

When I try to create a New Item (any type) in the original vault. It returns: "TypeError: Cannot read properties of undefined (reading 'uuid')".

If I reconnect other devices, all of them go blank.

I cannot Export them as the "Ellipsis" does not appear.

2 replies

ngronaldAuthor
May 18, 2025
All Vaults are Empty. No Export options.Home Screen Reports Vault has many items in "Lastpass" - which is my imported vault, Pre 8.0

 

Error displayed after trying to create a New Item. Any type will return the same error.

 

1P_Dave
1Password Employee
May 20, 2025

Hello @ngronald! 👋

I'm sorry that you're running into trouble with 1Password on your Chromebook. I see that you've already opened a ticket with our support team over email and that we're currently waiting for your reply, please continue the conversation there. 

To prevent duplication of efforts, I'll close this thread.

-Dave