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Baz
Baz
January 1, 2023
Question

Unchecked "show icons", but still seeing them - is this a problem?

  • January 1, 2023
  • 3 replies
  • 152 views

Some time ago I unchecked "Show app and website icons". Since then, I've not seen the sites' icons in the regular list of entries. However, if I search for a particular password and select "Show all matching items", I do see the website icons. This is even the case for a brand new login that I created today. The icons do not help me and I want none of the risks associated with using them.

Could you help me understand what is happening and whether or not this is a problem?

1Password Version: 8.9.11
Extension Version: Not Provided
OS Version: Ventura 13.1
Browser:_ Not Provided

3 replies

andrew_l_1P
andrew_l_1P
1Password Employee
January 6, 2023

Hi @Baz,

Thanks for surfacing this, you're correct that having the option disabled in your settings should stop icons from appearing anywhere in the app. I suspect this is related to a known bug and have added you to our internal tracker. While I don't have any updates to share at the moment, I have reached out to our development team for further insight and will let you know what I find.

In the meantime, if you haven't already, you can read more about rich icons and how 1Password uses them on our website: About rich icons and your privacy

ref: dev/core/core#18541

Baz
BazAuthor
January 6, 2023

Thanks Andrew.

1P_Dave
1P_Dave
1Password Employee
January 23, 2024

@Baz

The issue that affected when rich icons would be displayed in the 1Password app has now been resolved as of the latest update.

Please update to version 8.10.24 or later: How to keep 1Password up to date

Thank you for your patience and your report. If you still see the issue after updating and restarting 1Password then please let me know.

-Dave

ref: dev/core/core#18541

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