Unknown software exception

Hello @1UserPass5620, thanks for your message. I'm sorry to hear of the troubles you are experiencing before and after the reinstall of 1Password.

Can you try restarting Windows in Safe Mode with Networking Enabled and then try using 1Password again to see if this helps with this behaviour?

If you continue to have issues, can you please provide some additional details via email to support+windows@1Password.com so we can help to investigate? This information can help us narrow down the root cause of your issue. Here's how to do that:
1. In the Windows search bar copy and paste the following and press enter: %LOCALAPPDATA%\1Password\logs\
2. Select everything in this folder, and then right-click and choose Send to > Compressed (zipped) folder.
3. Then, attach that zip file to your email.

• Send a copy of the Windows Event Viewer logs.

Please do not post these details in the forums.

Can you also include a link to this thread in your email, along with your forum handle so we know this is you when we see your report in our inbox. Thank you!