Unlock via Chrome extension using TouchID

+1 Here - this used to work with 1PasswordX, and now it's gone... very annoying reversion.

Hi @tnixon42 / @jlaksdfpqwiuenasdf:

The 1Password desktop app definitely can share a lock state with 1Password in the browser, so if that's not what you're seeing, we can definitely take a closer look. Just as a quick first step, if you quit both Chrome and 1Password for Mac and then relaunch them, does that improve your state of play? Let me know!

Jack

I quit both Chrome and 1Password. I launched 1Password and authenticated using TouchID. I then launched Chrome but it doesn't share the unlocked state from the app. Instead, the form fields show "Press the 1Password icon in your browser's toolbar to unlock"

and the 1Password icon in the toolbar asks for the master password.

Hi @jlaksdfpqwiuenasdf:

Thanks for confirming. In that case, I'd like to ask you to create a diagnostics report from your Mac as well as a console log:

Sending Diagnostics Reports (Mac)

Save a console log for 1Password in your browser

Attach the diagnostics and console log to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/132064/unlock-via-chrome-extension-using-touchid#latest
• Your forum username: jlaksdfpqwiuenasdf

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

The support ID is: [#ZDV-78364-358]

Advice from 1Password support was to reboot my mac. This seems to have resolved the issue.

I upgraded to 1Password 8 (desktop) on my mac, and suddenly TouchID is working with the plugin! Yay!